There are so many choices when it comes to choosing a service provider, however when you add up all the facts – the choice is clear. Only PrimeHost provides the highly responsive service and unsurpassed reliability your business deserves. Join the thousands of customers who trust their mission critical hosting to us, and discover the reasons why PrimeHost is the right choice for you. Here are twelve top reasons why you should choose us:

New Zealand’s Most Responsive Provider

Our strongest capability over any other provider is our total commitment to meet your absolute satisfaction. We pride ourselves on providing the best and most responsive support, including 24 hour, 365 per day dedicated customer care. Whether you need help at 4am on Thursday morning, or 10pm on Christmas day, our knowledgeable, professional support team are always available to assist you. No other provider can match the speed and responsiveness of our customer-focused service and support. At PrimeHost, we understand our customers needs to provide the highest level of customer responsiveness. For example, when we promise we will call you back, you can set your watch to it.

Trusted By Thousands Of Customers

For more than eleven years, our innovative solutions, excellent customer service and unrivalled performance have earned us the trust of thousands of customers in New Zealand and worldwide. At PrimeHost, we combine the technical strength of an international provider with operations not just in New Zealand but in Asia, the United States and Australia. Team up a time tested, proven industry leader and leave the rest to us.

Quality Assurance Guaranteed

Quality assurance is our priority focus at PrimeHost. We strive to constantly provide the best service and support, including providing additional service offerings as soon as new technology becomes available. In addition, PrimeHost has developed its own international quality management system which meets the ISO 9001 standard, an internationally recognised endorsement for quality management and assurance.

Unbeatable Value

PrimeHost solutions include features and services that you will not find anywhere else, while maintaining low prices. Unlike many of the bargain basement hosting companies in New Zealand who cannot compete with our responsiveness and customer care initiatives, we guarantee to provide unbeatable value for money, without compromising our service and our industry-renowned highly responsive support.

Easy To Use Technology

PrimeHost solutions are easy to use, and we provide a user-friendly web based control panel to administer all aspects of your account. We also provide a comprehensive online knowledgebase, which includes answers to frequently asked questions associated with the PrimeHost service.

Profitable & Stable

Since formation, we have been reinvesting profits back into our business. PrimeHost is a stable and rapidly growing company and will be at the forefront of the hosting industry for many, many years to come. PrimeHost management personnel are committed to the continuing financial success and stability of the company.

100% New Zealand Owned

We are proud to be a New Zealand owned company. We reinvest our profits back into New Zealand and unlike some of our competitors, we do not send your New Zealand dollars offshore to foreign owners. By choosing PrimeHost to host your web site, you are helping the New Zealand economy by keeping your dollars in New Zealand.

We Set The Standards

We have helped the development of the web hosting industry by setting prices, standards and conventions for others to follow. While PrimeHost is a technology company, our real product is customer service. We understand that good people are critical to the success of our business which is why all staff are trained to the highest level of professionalism. When you receive customer support from PrimeHost, you can be assured that you are in contact with the best and brightest in the industry today.

We Grow With You

No matter what your requirements now or in the future, we provide a completely scalable service and have the support and additional services you might need. If there is something you would like which you do not see included with your service, please let us know and we can most likely accommodate your special request.

Unconditional Money Back Guarantee

We are so confident that you will be absolutely delighted with the service you receive from us, that all personal and business web hosting accounts include an unconditional 30 day money back guarantee. This ‘try before you buy’ approach is the ultimate guarantee that our service will perform to your satisfaction. If for any reason you are unhappy with your service within the first 30 days, simply cancel your account and you will be given a full refund of any fees paid, excluding any domain name registration charges (which are non-refundable). Please note our money back guarantee does not apply to dedicated server customers, reseller or multi-domain accounts or managed service solutions.

Price Freeze Guarantee

PrimeHost guarantees for as long as you are a continuous client, in good financial standing, and you keep renewing your contract for web hosting service, we guarantee that you will be locked into paying today's web hosting prices forever. If your web hosting plan is upgraded with new features in the future, such as more web space or bandwidth, we will add these new features to your account at no additional charge, while keeping your low price intact. Our price freeze guarantee applies to all PrimeHost personal and business web hosting accounts (wholesale reseller accounts, managed service & colocation customers excluded).

To find out how we can help you to succeed online and grow your business, please call our customer service centre toll-free on 0800 PRIMEHOST (0800 774 634), or click here to send us an online enquiry. Our expert team looks forward to assisting you, and we love to talk hosting.