PrimeHost offers an additional level of advanced server and web site monitoring beyond our basic monitoring service to ensure that your web site, server or network device is functioning 24 hours per day. Available to customers hosted at PrimeHost, at any other provider, or onsite at your own premises, our pro-active, highly-customisable monitoring solution is designed for customers who require the utmost in reliability and availability for mission critical hosted applications. Increase critical server uptime and eliminate the risk of lost revenue resulting from server and network downtime.

How It Works:

PrimeHost provides 24/7/365 live monitoring of defined monitoring tasks at customer selectable intervals (1, 2, 5, 10, 20, 30, 60 min). If a failure or outage is detected, our support operations centre alerts you immediately by email, phone or SMS. We can follow any predefined action or checklists provided, and will notify your contact person as per our agreed escalation schedule.

Key Features:

  *    Eliminates the risk of failed Internet transactions and loss of revenue and credibility
  *    Provides third party validation of the quality of web applications
  *    Provides site monitoring from outside the firewall to demonstrate performance from end-user perspective
  *    Detect outages of critical services immediately with no false alarms
  *    Perfect for monitoring web sites, servers, mail servers, routers, etc
  *    Ability to monitor all user-configurable network ports and services
  *    Real-time alerting of service issues and resolutions by email, phone or SMS
  *    Ability to monitor an unlimited number of ports, URL's or IP devices
  *    No client software, hardware or configuration required
  *    24/7/365 Monitoring, notification & response by our support operations centre

Typical Applications:

Web site Monitoring - Monitor availability of web sites as often as every minute
Server Monitoring - Monitor any type of server or network device as often as every minute
Application Monitoring - Monitor complex web applications and multi-step web transaction processes
Email Server Monitoring - Monitor your in-house mail server to ensure proper functioning from an end-user perspective

Protocols Supported:

  *    HTTP (Check HTTP URL for valid response code
  *    HTTPS (Load your HTTPS URL and check content)
  *    PING (Ping your web server, server, router, etc)
  *    SMTP (Establish a connection with your SMTP server)
  *    POP3 (Log into your POP3 server with username and password)
  *    IMAP4 (Log into your IMAP4 server with username and password)
  *    FTP (Log into your FTP server with username and password)
  *    TELNET (Check your TELNET server for valid banner response)
  *    SSH (Log into your SSH server with username and password)
  *    DNS (Check your DNS server to ensure domain name resolution)
  *    NNTP (Check your NNTP server for valid banner response
  *    TCP (Test TCP socket connections for any host and port)
  *    MYSQL (Log into your MySQL database with username and password)
  *    Custom (Monitor web transactions with advanced scripting)

Our Advanced Monitoring solution can be customised to meet your unique needs. To find out more about how we can provide you with the highest levels of availability and uptime, please call our customer service centre toll-free on 0800 PRIMEHOST (0800 774 634), or click here to send us an online enquiry. Our expert team is always available and we love to talk about monitoring.