Our backup mail service provides an extra level of protection for customers who require the utmost in reliability for email running on their own domain. Available to customers hosted at PrimeHost, at any other provider, or for mail servers onsite at your own premises, our backup mail service provides complete peace-of-mind that no single message is lost in that event that your primary mail server is offline or unreachable. Compatible with all domain email accounts, our enterprise class solution ensures you will never miss an email again.

How It Works:

When an email is sent to a recipient, mail delivery is first attempted to deliver email to your primary mail server. If your primary mail server is not reachable or offline, the mail is delivered to our backup mail server network. The email is then queued and we re-attempt delivery to your primary mail server every 10 minutes. When your primary mail server is back online, the queued mail is then delivered to your primary mail server from our backup mail server network. We keep attempting to deliver mail to your primary server for 7 days.

Service Features:

  *    Our backup mail servers receive email for your domain if your primary mail server is unreachable
  *    Unlimited mail storage and forwarding on our secondary mail servers
  *    We reattempt delivery of email to your primary mail server every 10 minutes
  *    Backup queuing capabilities for 7 days
  *    Managed 24/7/365 by our team of experts

Pricing:

$99.95/year per domain

To find out more about how we can provide you with the highest levels of email availability and uptime, please call our customer service centre toll-free on 0800 PRIMEHOST (0800 774 634), or click here to send us an online enquiry. Our expert team is always available and we love to talk about redundancy for mail server applications.

Terms and Conditions: All prices are inclusive of GST and our standard terms and conditions apply. All pricing is per domain and is subject to change without notice. Minimum one year contract applies.