PrimeHost’s leading interactive voice response and speech recognition platform is robust and highly-configurable for custom answering and call-centre interactive voice response applications. We have solutions available for businesses of all sizes including automated attendants for start-up and small businesses, helpdesk solutions for software companies, and full-scale custom voice applications for large call-centre implementations. Utilising our own fully hosted technology, we can deploy IVR services quickly and efficiently, completely tailored to your requirements - without any hardware or software required.


Service Highlights

  *    Fully hosted solution with no capital costs required
  *    Leading-edge interactive voice response platform
  *    Speech recognition to the highest standard
  *    Supports unlimited number of simultaneous calls
  *    Supports 0800/0900 or standalone numbers
  *    Voicemail and call queuing features
  *    Unlimited menu selection possibilities
  *    Database access support
  *    Call recording and retrieval
  *    Professional voice prompt production
  *    Comprehensive reporting capabilities
  *    Supported 24/7/365 by our team of experts


Typical Applications

  *    Sales/Support Answering Helpdesk
  *    Software/Technology support
  *    Office Automated attendants
  *    sales/Product ordering lines
  *    Survey/Contest & Entertainment Lines
  *    Healthcare screening
  *    Overflow/After-hours answering


IVR Consulting

We provide custom IVR development and consulting services tailored to your exact requirements. From simple to complex applications, our highly experienced team provide project planning, testing, deployment and maintenance consulting to meet your every need.

To find out more about how we can provide you with enhanced interactive voice response solutions for your business, please call our customer service centre toll-free on 0800 PRIMEHOST (0800 774 634), or click here to send us an online enquiry. Our expert team is always available and we love to talk about interactive voice response.



 
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